Mapa Healthcare Consulting

Enabling healthcare providers to transition to value-based care

Mapa Healthcare Consulting

Enabling healthcare providers to transition to value-based care

What we offer

MAPA Healthcare can support you to successfully implement value-based care (VBC), particularly in the context of risk adjustment and quality, allowing you to focus on what you do best: delivering exceptional patient care.

We offer comprehensive expertise in VBC methodologies, project management, and practice transformation capabilities.

Expertise

Mapa Healthcare offers a range of consulting services to help you implement your VBC programs so that you can focus on the patient.

Our expertise spans across enhancing claims submissions, electronic health record tools, chart reviews, provider education, data management, and compliance. Through our comprehensive approach, we ensure that every aspect of your operations is fine-tuned to maximize effectiveness and streamline processes.

Program Assessment and Optimization

  • Comprehensive assessment of activities and programs for success in VBC, with a focus on risk adjustment
  • Gap analysis of existing value-based activities to identify areas for improvement
  • Strategic prioritization of critical activities tailored to your specific needs and goals
  • Timely guidance and assistance as you navigate the challenges of growing your practice

Quality Assurance and Compliance (QA/QC)

  • QA/QC services for high standards and compliance
  • Development and refinement of performance metrics that align with VBC objectives

Implementation Support

  • Expertise in project implementation for successful execution, such as AI NLP, referral management processes, patient-reported outcomes programs, etc
  • Proactive identification and mitigation of potential errors for smooth implementation and optimal performance
  • Continuous, hands-on support throughout your value-based care journey

Process Improvement

  • Analyze current processes to identify bottlenecks or inefficiencies
  • Evaluate opportunities for process automation to increase efficiency
  • Define and monitor KPIs to measure process effectiveness

Vendor Selection

  • Research and evaluate potential vendors based on criteria like cost, quality, and reliability
  • Create and issue RFPs to shortlisted vendors

Types of clients

Having done many projects, we have gathered the expertise to get things done quickly and effectively for a range of clients.

Healthcare systems

We understand the challenges of managing a busy healthcare system and staying abreast of the constant shifts in value-based programs and compliance requirements. We can help you identify and address workflow issues, ensuring proper and compliant reimbursement for your services so that you can enhance patient outcomes.

Primary Care Practices

including Federally Qualified Health Centers (FQHCs)

Running a healthcare practice is challenging. We can provide continuous, hands-on support throughout your journey, assisting you in prioritizing tasks, and offering timely guidance as you navigate the complexities of expanding your practice within the realm of value-based care.

Start-ups

We can help you move from a startup launch to a successfully established business. We have expertise in many different project implementations and the ability to be a jack of all trades, learning pretty quickly what your business needs and helping you move to where you need to be in an agile way.

Clients include:

Mass General Brigham
iora
Community Care Cooperative
OliverWyman
cityblock logo
On Belay Health Solutions
welcome health

Resources to Support You on Your Journey

Drawing from our extensive experience collaborating with diverse clients, we’ve crafted a guide to support you in the implementation of your value-based care strategy.

Avoid Common Errors in Risk Adjustment

Navigating the path to health equity: A roadmap

Our Experience

  • Created strategic plans to enhance operations of Risk Adjustment departments.
  • Developed gap analysis to help companies identify areas that needed to be addressed in order to have a successful Risk Adjustment program. The analysis included areas that were impacting revenues, and a plan to correct gaps and inefficiencies.
  • Applied organizational analysis to ensure the right staff was in place throughout the risk-adjustment workflow.
  • Created training materials for stakeholders and physicians.
  • Led clients to achieve efficiency gains such as increasing claims accepted from 80% to 95%, increasing the number of notes signed by 25% and increasing use of refreshable diagnosis reports by 40%.

At the onset of Covid-19, we worked with clients to implement telehealth programs to complement and enhance in-person care at nine Federal Qualified Health Centers, which required: i. identifying workflows to increase the use of telehealth visits, ii. undertaking a full assessment of each health center to identify its ability and capacities to successfully provide telehealth to patients, iii. advising on best practices and approaches to ensure the best outcomes for patients, iv. fully implementing revenue recovery to ensure program sustainability targets were attained.

  •  A client needed to ensure a population health management platform had the right modules to conduct risk adjustment across 17 health centers in their organization. By undertaking a full evaluation of the platform, we were able to uncover key adjustments that were required to create robust processes. This enabled the client to negotiate the best possible contract conditions and to make improvements to the platform as part of the implementation.
  • With patient safety and improving quality of care as the principal guidelines for implementing Epic across the Partners Healthcare hospital network, we worked closely with multiple divisions in developing a full execution strategy. As with most large-scale systems implementations, the final outcome, deadlines, and budget were certainties given going into the project, and success largely became the result of knowing when and how to pivot in order to create the most efficient processes.
  • Managed and executed projects for eCare, the business division implementing Epic across Mass General Brigham Healthcare System. This $1.2 billion project unified the Electronic Health Records system across all Mass General Brigham hospital’s networks.

Worked closely with stakeholders at 10 primary care practices in Chicago and Atlanta to conceptualize, design, and implement an electronic medical referral platform in only 6-months. Built coalitions internally and across several function areas, facilitated staff training, and improved the effectiveness of patient referrals.

 

Managed the implementation of the Patient-Reported Outcome Measures (PROMs) pilot at Mass General Brigham Integrated Health Care System, a highly strategic program that involves collecting key health outcome measures directly from patients with the goal of improving the quality of care.

Led several consumer testing research projects for the Centers for Medicare & Medicaid Services (CMS) aimed at enhancing communication with beneficiaries in areas such as patient safety and Medicare.

Designed and implemented several health and education projects in Latin America (Colombia, Venezuela, Chile, Argentina, Nicaragua, and the Caribbean Islands),  aimed at increasing access to education and health.